Terms & Conditions

​

Guests are responsible for any damage caused by themselves or any other person to the facilities within the guests' room while staying at Ballarat Premier Apartments. Guests are not to bring cooking appliances into any of the rooms. Guests will agree to pay any costs associated with fixing facilities to the condition they previously were.

Mini bar costs will be automatically charged to the credit card on file unless they are paid for at the time of departure. While customer parking is offered, any damages that may occur to vehicles park on the premises are not the responsibility of Ballarat Premier Apartments. Our noise policy includes a strict no party policy. No loud music. No pets allowed on the premises.

Payment will be taken prior to entry into the room and credit card details will be held on file.
After hours Check-ins must be arranged prior to arrival. Please contact reception to arrange a later check in if required.

We have a strict no smoking policy for all rooms and building including balconies. Failure to comply may incur an extra cleaning fee.

​

​

Cancellation Policy

​

Cancellations made within 48 hours of booking arrival date incur a cancellation fee of 1 nights accommodation. Credit Card holder must be present upon check-in, and must produce a valid credit card to cover all other charges. Cash deposits will not be accepted and no refunds will be given for failure to produce a valid credit card.